Application

Rockdale Medical Center is committed to “treating every person as a member of our family.” Therefore, as a condition of employment, all employees must understand and pledge to uphold our customer service standards. You will have the ability to submit an online application once you have reviewed and agreed to these nine Rockdale Medical Center Standards of Performance:

Employee Standards of Performance

ATTITUDE

• Smile and be friendly.
• Treat everyone as if he or she is the most important person in our hospital.

COURTESY

• Introduce yourself and your role.
• Be considerate.
• Apologize for inconveniences and unmet expectations.

RESPECT

• Respect cultural/educational diversity – remain open to new viewpoints, ideas, and talents.
• Treat every co-worker as a professional. Recognize that each of us has an area of expertise.

COMMUNICATION

• Be polite; speak in positive, clear tones that can be understood.
• Remember to use proper phone and email etiquette.

COMMITMENT

• Do what you say you will do. Delegate when needed.
• Follow through with requests and assignments.

SENSE OF OWNERSHIP

• Strive to do the job right the first time. Focus on the customer’s needs.
• Volunteer to help your co-workers. Promote teamwork.
• Live the mission of our organization.

PRIVACY

• Don’t discuss patients in public areas.
• Respect co-workers’ privacy by eliminating gossip.

APPEARANCE

• Follow the dress code policy.
• Wear ID badge with the name and picture visible.

SAFETY/FACILITIES

• Keep the hospital clean – clean up spills and pick up trash.
• Report all accidents and incidents promptly to your supervisor.

By clicking “I Agree” below you are indicating the following: “Should I become an employee of Rockdale Medical Center, I pledge to uphold the Standards of Performance.”

I Agree - I Disagree